CUSTOMER SOLUTIONS
Industrial rail facilities

Rail service built around your facility.

We configure the software around your plant’s real tracks, spots, cars, commodities, operating windows, and service rules. Your operations team can send a precise request, and the rail crew can see the same plan without translating phone calls, emails, or handwritten notes.

HOW SETUP STARTS

It starts with a sit-down, not a screen.

Initial setup includes an in-person sit-down with your operations team and a supervisor from the railroad that serves you. Together we go through how spot-specific information and delivery and pick-up requests are exchanged today, so the process is fully understood on both sides, and how that information is sent to the crews performing daily service in your facility. Only then do we configure anything.

Built around the plant

We learn the facility before we configure the workflow.

Every plant handles cars differently. We start with the physical layout and the daily operating reality, then shape the software around how your people receive, load, unload, release, and reposition railcars.

01 · MAP

Your facility becomes the working screen

We model your tracks, individual spots, doors, racks, scales, tanks, gates, and named work areas so the screen speaks the same language your plant uses.

02 · DEFINE

Your service rules travel with the request

Capture switching windows, car order, loading status, hazmat context, clearance needs, access restrictions, and the instructions the crew must understand before the move.

03 · CONNECT

Your railroad receives crew-ready work

Turn the plant’s visual plan into one structured service request that can be shared through the app or by email, with the exact cars, spots, timing, and instructions attached.

Easy transition

Move from today’s process without disrupting today’s work.

01

Sit down with the people doing the work

In person, with your operations team and a supervisor from the railroad that serves you: how spot-specific information and delivery and pick-up requests are exchanged today, where details get lost, what must stay familiar, and how what you send reaches the crews performing daily service in your facility. That is what we build to.

02

Configure the plant before rollout

Your tracks, spots, cars, commodities, contacts, and service rules are prepared in advance so employees do not begin with an empty system.

03

Train with real service scenarios

We walk your team through familiar requests—spot, pull, release, hold, weigh, and reposition—using the facility they already know.

04

Go live with a shared handoff

The plant submits the request, the railroad reviews the same information, and the crew returns status and completion to the same record.

What your team receives

A clearer way to request and verify rail service.

The goal is not another generic system. It is a practical operating tool that helps the customer and railroad understand the work the same way before the crew arrives.

FACILITY VIEW

See every car where it belongs

Work from a recognizable plant map with the current car, commodity, status, dwell time, and exact spot visible to authorized users.

VISUAL WORK ORDER

Tap, drag, arrange, and send

Move cars into the required track spots, change the sequence as production needs shift, review the plan, and submit it without rebuilding the request in another format.

SHARED HISTORY

Know what was requested and completed

Keep the request, railroad response, crew status, timestamps, and completed placement together so service and billing questions can be answered from the same record.

One clear handoff

One request. One understanding. One completed record.

Plant operations should not have to explain the same move three different ways, and the rail crew should not have to guess what “put it by the rack” means. Both sides see the exact car, track spot, order, timing, safety context, and current status.

Same track namesThe screen uses the language the facility and crew recognize.
Exact car and spotThe request identifies what moves, where it goes, and in what order.
Instructions stay attachedOperating and safety details remain with the work from request through completion.
Status closes the loopThe plant can see what the crew accepted, completed, or needs clarified.
Start with your facility

Show us how your plant works. We’ll build the clear line to the crew.

Begin with a facility and service-process review tailored to your operation.